How We Arrange Everything for You
First time reaching out and not sure where to start? No worries — here is everything you need to know.
Our Process
Tell Us What You Need
Travel dates, group size, destination, and any special requirements — child seat age, mobility needs, dietary restrictions. The more details the better.
No need to have everything figured out — just give us a rough idea.
We Prepare Your Quote
We prepare a separate quote for each service. You choose only what you need — nothing is bundled.
Pay Deposit — We Start Arranging
Pay the deposit and we contact all parties in Japanese on your behalf. If we cannot confirm, your deposit is fully refunded.
The Japanese part is entirely on us — you do not need to worry about a thing.
Booking Confirmation Sent
Once confirmed, we send a formal Booking Confirmation with all dates, times, locations and details.
Day-Before Reminder
The day before, we reach out to confirm everything — driver info for charters, dining time for restaurants, meeting point and dress code for activities.
We reach out proactively — you will not need to chase us.
Full Support Throughout
We handle any calls from restaurants or activity providers. On the day, contact us anytime — we are always available.
Please Note
Licensed & Insured
All vehicles arranged through us are commercially licensed (green plate) operators, fully insured for passenger transport under Japanese law.
Driver Language
Okinawa mainland drivers speak Japanese, Chinese or English. Ishigaki and Miyako drivers speak Japanese — we provide full English and Chinese support throughout.
Independent Bookings
Each service is booked independently. You choose only what you need. We offer suggestions, but all decisions are yours.
Cancellation Policy
Travel does not always go to plan — we try to make refunds as painless as possible.
Have questions? Just ask — we are here
No such thing as too many questions — we are happy to help
